Property Maintenance Coordinator

The ideal candidate will be proactive and able to prioritise their workload effectively, working both independently and as part of a supportive team. This role is perfect for someone who thrives under pressure, takes initiative, and is committed to delivering a high standard of customer service.

Main duties:

• Deliver an efficient and responsive telephone and email service to landlords, contract-holders, and contractors.
• Coordinate and manage maintenance issues from initial report through to completion, ensuring timely and cost-effective resolution.
• Liaise professionally with landlords, contract-holders, and suppliers to keep all parties informed.
• Track ongoing works and follow up with contractors to ensure deadlines are met.
• Notify utility providers, council tax, and water authorities of tenant changes.
• Support colleagues across the lettings property management team with general administration as required.
• Contribute to the smooth running of the office by assisting with day-to-day tasks and ensuring compliance with internal processes.

Skills & Experience Required:

Essential:

• Previous experience in residential lettings or property management
• Strong administrative skills and attention to detail
• Excellent communication skills, both written and verbal
• Ability to multitask and stay organised in a high-pressure environment
• A proactive approach to problem-solving and task management
• Confident working independently and collaboratively within a team
• IT proficiency, especially in Outlook and Excel
• A positive, professional, and resilient attitude

Desirable:

• Local knowledge of the South Wales property market
• Experience working with property management software

Hours:

Monday to Friday 9am – 5.30pm plus working every other Saturday 9am to 3pm but with a full day off in lieu

For further information, please call Neil on 07976 226534 or email neil@neillewisrecruitment.co.uk