AV Operations Technician Manager

Working for this Global Training provider, the successful applicant will be responsible for the management and development of a small team of IT/AV Technicians, providing expert 360 technical support including Network and AV set up across a variety of Training Events both in person and virtually across UK & Europe.

Main duties and responsibilities:

• Remote and on-site assessments of venue networks and Internet infrastructure.
• Serve as on-site and remote technical point of contact on behalf of the company
• Communicate with on-site personnel and third-party vendors to convey network configuration requirements in advance of events.
• Troubleshoot venue network or Internet issues that arise during events.
• Direct management and development of Operations Technicians
• Ensuring that the company’s IT assets are inventoried, safely stored, and kept up to date

Skills and Experience Required:

• 1-3 years of hands-on experience installing and configuring computer networking equipment.
• Proficient in identifying and troubleshooting availability and performance issues in a live environment.
• Competent in wired/wireless network concepts, hardware, cabling and best practices.
• Proficient in configuring enterprise grade routing and switching hardware.
• Experienced with network monitoring and traffic shaping solutions
• Good understanding and experience with intelligent routing protocols, IaaS/SaaS, and virtualization.
• Flexible to travel to London and across Europe as and when required

(NLR is an Employment Agency acting on behalf of its Client)